About Plement
We build intelligent CX ecosystems.
Plement specializes in implementing, optimizing, and managing Zendesk-based customer experience (CX) ecosystems. We help small and medium-sized businesses streamline their support operations through tailored solutions like custom ticketing systems, automation workflows, advanced reporting, and Help Center development.
Our services ensure businesses deliver exceptional customer experiences efficiently while scaling their operations seamlessly.
Who runs Plement
Plement was founded by Tomas, an expert in the CX field with a wealth of experience in CX operations, technical support, and leadership roles.
Having successfully navigated complex challenges and driven significant outcomes, Tomas now shares its expertise and grows an agency whose main goal is to bring value to businesses using Zendesk-based CX ecosystems.
2024
Plement agency established
2022
Freelance in Upwork as Certified Zendesk Expert
2021
Technical Support Lead
2020
IT Technical Support Analyst
2018
Technical Support Specialist
2017
Customer Service Specialist
Founder of Plement
Why Choose Plement?
Plement offers a personalized, partnership-driven approach. Every solution is meticulously tailored to meet your unique needs, ensuring maximum impact.
We are here to help.
Whether you’re looking to implement new tools, optimize your current systems, or empower your team with expert guidance.
Explore our services or get in touch for a free consultation to see how we can help your business grow.