We employ a robust data protection policy. We uphold strict confidentiality standards and offer the option to sign a Non-Disclosure Agreement (NDA) for added assurance.

Yes, we define contracts for all engagements, detailing requirements and terms. Both parties must sign for mutual agreement.

Yes, we can have a few discovery calls and define your needs with the quote for your evaluation. This is covered by one of our service Custom Ticketing System.

We do offer a variety of channels, such as project management boards built on our site, email, Slack, meetings, and video screen recordings.

We do accept bank transfers and Wise payments.

For projects over 5000, we divide it into separate milestones with their respective quotes. We request payment only upon compilation of the milestone.

Pricing is defined for Zendesk account size between 1-30 seats (Zendesk members). Larger accounts usually require additional configuration, therefore, pricing might differ. For such cases, the scope is redefined, and a quote can be provided for a customer for approval.